PausePaw FAQ：12 个高频问题
安装、规则、休息那三十秒、账号与数据，一共十二个高频问题，在这篇里一次答完。
大家来信很少是一次提一个很大的问题，通常是反复问同样的六七个小的。这篇 pausepaw faq 就是这么攒出来的：把最常听到的 pausepaw questions 收在一起，其余的手册内容留在手册里。
问题出现的时间大致有规律，所以这篇按这个顺序排：装之前、写第一条规则的时候、第一次被打断的那一刻，以及后来有人问数据去哪了。每条回答都刻意写得短，需要看完整版的都给了链接。
安装之前
- 现在支持哪些浏览器？Chrome，Manifest V3 版本。Edge 和 Firefox 在计划里，还没发，所以看到「有 Firefox 版」的说法都是过时的信息。
- 要先注册账号吗？不用。装上、把图标固定、写一条规则，今天下午就能被打断一次。账号要到你想让规则在几台机器之间跟着走、或者想看数据面板的时候才用得上。
- 它到底读了什么？插件只上报聚合事件：域名、时长、时间戳。页面内容、你敲的字、Cookie 都不碰。唯一必须知道的是现在是哪个站点，因为暂停要在标签页打开那一刻发生。
写一条撑得过一周的规则
- 清单上该放几个站点？四个，不是二十个。清单太长，它就变成一张你每天下午跟它讨价还价的表，而且每次赢的都是你。
- 规则能只管一个时段，而不是整天吗？能，而且就该这么做。一条从早上九点开到下午六点的规则，一周之内一定被你自己绕过去。把它绑在你真要保护的那个时段上。
- 公司的机器能用吗？规则跑在本地，东西不会离开设备，但规则是跟浏览器配置走的。有些公司装扩展需要管理员批准，这一步问你们 IT 比问我们准。
中间那三十秒
- 打断能跳过吗？不能。遮罩上没有关闭按钮，倒计时结束才会淡出。这正是起作用的那部分，所以也没有加按钮的计划。
- 时长设多少合适？默认三十秒，多数人用这个就够了。习惯几个标签页来回切的选六十秒；只是查资料的，十秒反而更顺手。
- 断网还能用吗？规则在本地留了一份，所以没网也照常执法，恢复之后把上报的数据合并回去。
多少钱，知道多少
- 免费版包含什么？核心防沉迷永久免费。Pro 与 Family 会员解锁多设备陪伴和家庭管理。
- 在哪儿看它有没有用？登录之后进「看板」：今日拦截、累计省时、连续守规天数。这些数字来自插件上报，不是估算的。
- 退款怎么办？会员走 PayPal 订阅，在那边管理或取消就行。有争议的直接联系我们。
一屏看完十二条
| 问题 | 短答 |
|---|---|
| 浏览器 | 现在 Chrome，Edge 与 Firefox 在计划中 |
| 要不要账号 | 不用，除非要同步或看面板 |
| 读什么数据 | 域名、时长、时间戳 |
| 清单放几个站点 | 四个 |
| 规则时段 | 绑在一个时段，别整天开 |
| 能不能跳过 | 没有关闭按钮 |
| 暂停时长 | 十秒、三十秒或六十秒 |
| 断网 | 照常执法，回来后合并上报 |
| 价格 | 核心防沉迷永久免费 |
| 数据统计 | 登录后在看板 |
| 退款 | 在 PayPal 里管理 |
| 孩子 | Family 版有远程规则与周报 |
常见问题
- 这些答案以后会变吧？会。凡是涉及浏览器、价格、账号的内容，以常见问题页上的当前版本为准；这篇里某条看着过时了，先去那边看一眼。
- 我的问题没在上面。从联系页发过来，带上你用的浏览器和规则大致跑了多久。这两条信息够复现多数情况了。
- 免费版和付费版的答案不一样吗？安装、写规则、暂停怎么触发，这些完全一样。付费档改的是有几台设备跟着你、要不要带上家人。
十二个问题，一页答完，剩下不用再翻。PausePaw 在 pause-paw.shop，从首页开始，到应用里写第一条规则；上面哪一条想看完整版，去常见问题页。想知道为什么是一只小动物抱着倒计时，读PausePaw 的原理。
People rarely write in with one large problem. They write in with the same six or seven small ones, which is how this pausepaw faq came together: it collects the pausepaw questions we hear most and leaves the rest of the manual alone.
The questions arrive in a rough order, so they are grouped that way here. Before installing, while writing the first rule, during the first pause, and later when somebody asks what happened to their data. Each answer is short on purpose, with a link at the bottom wherever the longer version lives.
Before you install
- Which browsers work today? Chrome, as a Manifest V3 extension. Edge and Firefox are planned rather than shipped, so anything claiming a Firefox build is out of date.
- Do I need an account first? No. Install it, pin the icon, write one rule, and the first pause can fire this afternoon. An account starts to matter when you want those rules to follow you across machines or you want the dashboard numbers.
- What does it actually read? The extension reports aggregated events: domain, duration, timestamp. It never touches page content, what you type, or cookies. Checking which site is open is the one thing it has to do, because a pause fires when the tab opens.
Writing a rule that survives the week
- How many sites belong on the list? Four, not twenty. A long list turns into something you negotiate with every afternoon, and you win that argument every time.
- Can a rule cover a window instead of the whole day? Yes, and it should. A rule running nine to six gets routed around inside a week. Bind it to the block you actually want protected.
- Does it work on a work machine? Nothing leaves the device, though rules sit in one browser profile. Some companies require admin approval to add extensions, which is a question for your IT team rather than for us.
The thirty seconds in the middle
- Can I skip a pause? No. The overlay has no close button and fades only when the countdown ends. That is the part doing the work, so there is no plan to add one.
- How long should it be? Thirty seconds is the default and is right for most people. Sixty if you move between tabs constantly, ten if you mostly open things to look something up.
- Does anything work offline? Rules are kept in a local copy, so enforcement carries on with the network down and reports merge once you are back.
What it costs, and what it knows
- What does free cover? Core enforcement, free forever. Pro and Family add multi-device companion features and family management.
- Where do I see whether it worked? In the dashboard after signing in: today's blocks, total time saved, and your streak. Those counts come from the extension rather than from estimates.
- How do refunds work? Membership runs through PayPal, so subscriptions are managed or cancelled there. Anything disputed can come to us directly.
Twelve answers on one screen
| Question | Short answer |
|---|---|
| Browsers | Chrome today, Edge and Firefox planned |
| Account needed | No, until you want sync or the dashboard |
| What is read | Domain, duration, timestamp |
| Sites per list | Four |
| Rule windows | Bind to a block, not to the whole day |
| Skipping a pause | There is no close button |
| Pause length | Ten, thirty, or sixty seconds |
| Offline | Enforcement continues, reports merge later |
| Price | Core enforcement free forever |
| Statistics | Dashboard after sign-in |
| Refunds | Managed in PayPal |
| Kids | Family adds remote rules and weekly reports |
FAQ
- These answers change, do they not? They do. Anything about browsers, pricing, or accounts gets its current version on the FAQ page, so check there first when a detail here looks stale.
- My question is not on the list. Send it through the contact page with the browser you use and roughly how long a rule had been running. That is enough to reproduce most of them.
- Do the answers differ between free and paid? Not for installing, writing rules, or how a pause behaves. Paid tiers change how many devices follow you and whether family members are involved.
Twelve questions, one page, nothing left to read through. PausePaw is at pause-paw.shop. Start from the home page, write the first rule in the app, and for the longer version of any item above, go to the FAQ page. If you want to know why an animal carries the countdown, how PausePaw works explains the mechanism.